A price estimate for big rig towing is usually based on the distance from port to port. This means that it includes round trips from the yard of the tow company to their yard. The customer’s first reaction when the big rig tower estimates that it will take 3 hours to reach their destination is “It only takes me an inch.” It should take only 1 1/2 hours. It is important to remember that big rigs tow trucks towing large trucks or tractor-trailer combinations will slow down the speed of your vehicle.
- Remove the driveline
- Installing safety chains and tow lights
- Add air to the truck in order to depress the brakes.
Now hook up the truck and tow it to the customer. Which direction are we going? Good directions are vital for the final price if the truck driver is not in his/her truck.
You can park in the perfect spot between trucks on an uphill slope, or around the corner against the fence.
Unhook the truck and remove all items. Dealerships and repair shops are increasingly requiring tow operators to re-install the driveline. This is an additional time-consuming step.
Drive back to the towing company’s lot and don’t do so during commuter traffic.
Pricing can become complicated when hourly rates are used. A tow company will usually estimate port-to-port charges. However, pricing can become complicated due to variables like the “less experienced driver” and traffic conditions. Click here to read about Take a towing course if you want to learn how to tow a trailer or caravan.
After I’ve explained pricing, here are some other things to consider when selecting a company.
- How long have they been in the business? They rely on repeat customers for more than 10 years. Referrals are vital to any tow company. Referrals will come easily if the company is honest.
- Many of them are registered with The Better Business Bureau and Dun & Bradstreet for business ratings.
- They are active members of their state trade association, such as CTTA in California.
- Drivers and trucks that are clean and tidy reflect pride in their towing company and show great care for customers.
Don’t let the price tag be your only motivator. These additional factors will help you determine if a tow company is a good choice for your price. Why? Because they have been around the area for a long time and are familiar with the local port-to-port times, their estimate will likely be close to the final price. A big rig tow company may quote a lower hourly rate but they might add extra hours or charge a fuel surcharge. While it is true that competitive pricing is important in today’s market, you should also consider all factors when choosing the right towing company.